Sencadia
In the app
- Open Today and tap the person icon at the top right to open Settings.
- Scroll to the bottom and tap Delete account.
- Enter your password and tap Delete my account for good.
If you want to keep a copy first, use Your data in Settings to export everything before you delete.
If you cannot sign in
Email support@sencadia.com from the address on the account and ask us to delete it. We will confirm when it is done.
What is erased
- Your account: the email address and password stored for signing in.
- Everything stored for it on our server: thoughts, tasks, notes, checklists and tags, including items you had already deleted.
- Everything saved in the app on the device you delete from.
This happens at once and cannot be undone.
What is not erased straight away
- Other devices you were signed in on keep their own copy until you sign out or remove the app on each of them.
- Backup copies kept by our hosting provider, if any, expire within 30 days.
- Files you exported earlier stay wherever you saved them.
The privacy policy has the full detail.