The short version
- Sencadia has no ads, no analytics and no tracking. We do not sell or rent your information.
- Without an account, everything you write stays on your device and never reaches us.
- If you create an account, we store your email address and what you write, so it can appear on your other devices.
- You can export everything, and delete your account and everything in it, from inside the app.
Who we are
Sencadia (“the app”) is operated by Infraxeon LLC (“we”, “us”). For any question about this policy or your information, write to support@sencadia.com.
What the app stores
If you use Sencadia without an account
Your thoughts, tasks, notes and settings are saved on your device only. We do not receive them and cannot see them.
If you create an account
An account is optional. It exists to keep your devices in step. With one, our server stores:
- Your email address, to sign you in and to send account emails.
- Your password, in scrambled form. It is stored as a one-way hash by our sign-in provider. We never see the password itself.
- What you write in the app: captured thoughts, tasks, notes, checklists and tags, along with their dates, times and repeat settings, and when each one was created, changed, finished or deleted.
Technical logs
When the app talks to our server, the hosting provider records routine details such as your IP address, the time and the kind of request. These logs are kept for a short time to keep the service secure and to find faults.
What the app does not collect
Sencadia does not collect your location, contacts, photos or calendar. It contains no advertising, analytics or tracking code, and it does not build a profile of you.
Reminders and sharing
Reminders and the morning summary are scheduled by your phone itself. They do not pass through our server, and we do not know when they appear.
When you share text or a link to Sencadia from another app, it is saved as a captured thought, exactly as if you had typed it.
How we use your information
- To show what you have written and keep it the same on each device you sign in on.
- To sign you in and keep your account secure.
- To send emails you have asked for, such as a sign-up confirmation or a code to reset your password.
- To answer you when you write to us.
We do not use it for advertising and we do not send marketing email.
Who else handles it
- Supabase provides our database, sign-in service and account emails. Information held for your account is stored on Supabase servers in the United States.
- Apple delivers the app to your iPhone through the App Store.
We do not share your information with advertisers, data brokers or anyone else. We would disclose information only if the law required us to.
How it is protected
- Everything sent between the app and our server is encrypted in transit.
- Information on the server is encrypted where it is stored.
- Database rules allow each account to read and change only its own information.
- On your device, your information sits in the app’s private storage, protected by your device’s own lock.
One thing to be clear about: synced information is not end-to-end encrypted. We do not read your notes, but the people who run the service could technically access them, for example to fix a fault you report.
Keeping and deleting
Things you delete in the app
A deleted thought, task or note disappears from the app straight away. If you have an account, the server keeps a hidden record of it, marked as deleted, so that your other devices remove it too. That record is erased when you delete your account.
Deleting your account
Open Settings in the app and choose Delete account. Your account and everything stored for it on our server are erased at once, and the device you are using is cleared. Backup copies kept by our hosting provider, if any, expire within 30 days. Other devices you were signed in on keep their own copy until you sign out or remove the app there.
If you cannot sign in, email support@sencadia.com from the address on the account and we will delete it for you. The steps are also on the delete your account page.
Taking your information with you
In Settings, under Your data, you can export everything as a readable document or as a full backup file, at any time.
Your choices and rights
You can see, change, export and delete your information in the app. Depending on where you live, the law may also give you the right to ask us for a copy of your information, to have it corrected or erased, or to object to how it is used. To use any of these rights, write to support@sencadia.com. We will answer within 30 days.
Children
Sencadia is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has created an account, tell us and we will delete it.
This website
sencadia.com uses no cookies, no analytics and no content loaded from other companies. Like any website, the company that hosts it keeps standard server logs.
Changes to this policy
If the app starts handling information differently, we will update this page and the date at the top. If the change is significant, we will also say so in the app.
Contact
Infraxeon LLC
support@sencadia.com